TERMS AND CONDITIONS FOR YOUR USE OF SIVRI® VRI (SIVRI®®) INTERPRETING SERVICE

Please read this Agreement carefully. Your use of the SIVRI®® Service constitutes acceptance of all these terms and conditions.

  • SIVRI® Video Relay Interpreting SIVRI®®, a Texas corporation (“SIVRI®®” or “us” or “we”), and you, the Customer (referred to as “you”), agree that the terms and conditions in this Agreement apply to your use of the SIVRI®® Service (the “Service”)
  • Our Privacy and Cookie Policy can be found at http://az.demoservers.site/privacy-policy/ and is incorporated into and
    subject to these Terms by reference. Please review these Policies for information about how we collect, use, and share information, including the data rights available to you.
  • ARBITRATION NOTICE AND CLASS ACTION WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN SECTIONS 15 AND 16 BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
  1. ACCEPTANCE OF TERMS
  • A.    Agreement to the Terms. Each time that you access or use the Service you signify that you have read, understand, and agree to be bound by these Terms. If you do not agree to any of these Terms you must discontinue using the Service.
  • B    Eligibility. You must be at least 18 years old or have reached the age of majority in the jurisdiction in which you reside to use the Website and Service, and by registering with the Service you atest that you have reached the age of majority and have the legal capacity to be legally bound by these Terms.
  • C    Electronic Form/Communications. By accessing or using the Website or Service you consent to having this Agreement provided to you in electronic form and receiving communications from us electronically. We may communicate with you by e-mail or by posting notices on the SIVRI®® Service Website. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirements that such communications be in writing.

2. USE OF THE SERVICE; ACCOUNTS

The Service is available through your phone or a software application you can download onto a smartphone (the “App”). The Service is restricted to users who have been given a PIN and Authentication Code by SIVRI®®. We may terminate your account and access to the Service if we learn that you have provided us with false or misleading registration data. If we believe your account has been breached, is insecure or otherwise problematic, we may require you to terminate your account. If you forget your password, you can request a new one through the use of the encrypted process we provide for
that purpose.

3. CHARGES AND PAYMENTS

The fees you will be charged for using the Service are identified on the Website for the Service are identified in the paperwork you have signed for interpreting services with SIVRI® VRI. THE FEES ARE SUBJECT TO CHANGE FROM TIME TO TIME AND THE THEN-CURRENT RATES WILL APPLY TO YOUR USE OF THE SERVICE. The fees will be charged to the credit card on file with us for your account. Your credit card information will be kept in a secure, encrypted environment. Your credit card details will be captured by SIVRI®® when you submit an order for use of the Service. If we cannot validate your credit card, you will be contacted by SIVRI®® for order confirmation and payment details prior to your ability to use the Service. When you provide payment information (“Billing Information”) to SIVRI®® or its authorized processor, you represent that you are an authorized user of the payment card, PIN, Authentication Code, account or other payment method specified by you (“Payment Method”), and you authorize SIVRI®® to charge such Payment Method for the full
amount of the transaction. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, debit/credit card issuer or other provider of your chosen Payment Method (the “Payment Method Provider”). If SIVRI®® does not receive payment from your Payment Method Provider, you agree to pay all amounts due on your account upon demand. In the event we are advised of insufficient funds in your account or credit to cover your payment by your Payment Method, we may re-present such un-cleared or rejected payment, or any lessor amount thereof, to your Payment Method Provider. In the event we must collect unpaid amounts
you owe us, you will be liable for all collection costs, including atorneys’ and collection agency fees. SIVRI®® reserves the right to correct any errors or mistakes that it makes even if it has already requested or received payment and to update your information from available third-party sources. In the event SIVRI®® cannot charge the Payment Method you provide we reserve the right to terminate your order and invoice you for any unpaid amounts. You must promptly notify SIVRI®® if your Payment Method is canceled (e.g., for loss or theft). If you fail to notify us, you remain responsible for any continued charges to the Payment Method you provided.

Let's make connections happen at SIVRI® Interpreting

Find out how we can work for you